Eric: Hello, Paula. It’s Eric.
Paula: What’s going on? Are you in Brussels already.
Eric: No, I’m still in New York, stuck at the airport.
Paula: On no. Have you missed your flight?
Eric: Yes and I’ve been waiting for two hours for the next one, but there haven’t been any announcements yet.
Paula: I see, Well, why don’t you check the departure times on the screens?
Eric: I’ve done that, but it doesn’t say it’s been delayed or anything.
Paula: Why don’t you ask it there is an alternative route via Paris or get on the waiting list for another flight?
Eric: Good idea. I’II do that. Thanks
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