A:Excuse me, I have a problem in my room.
B:What's happened?
A:I have a broken shower.The water is a not fall!
B: Are you sure??
A:Yes, I am sure.
B:Ok.I understand.
A:Do you make this problem?
B:Just a second.
A:Ok, I am waiting.
B:A problem is solved.I am so sorry that you had to wait.
A:Ok.No problem.Thank you.