Write a formal letter of 120-150 words to the manufacturer (producenta ) z dowolnym gadżetem , może to byc np. digital camera , mobile phone , game console itp. Taka reklamacja produktu . np. the pictures are black and white . It's very slow . You can't turn it off . you can't switch it on .

W liscie można używac nast. zwrotów :
I am writting to ...
Could you please ....
I am enclosing .......

trzeba jeszcze zawrzec nast. informacje :
-say what the gadget is called , and where and when you bought it

-say what the problem is

- tell the company you are returning the gadget . Ask them to repair it or send you a new one .
np.

Dear sir or Madam

I am writing to complain about an UltraFast modem that I recently bought from your website .

When it arrived , I connected it to my PC , but it does not work . I cannot access the internet or send e-mails.

I am enclosing the modem together witch the receipt .
Could you please replace the modem as soon as

I look forward to hearing from you .
Yours faithfully

Victoria Swift .

1

Odpowiedzi

2010-04-06T18:39:06+02:00
Dear Sir or Madam,

I am writing to express my dissatisfaction with the mobile phone which I puchased in your shop "New Tech" on 15th May.
Let me tell you about main problem concerning the purchased device. The mobile phone was very slow. What more, it has worked for only two days. After this time it suddenly crashed and I cannot switch it on. Instead of being concerned I feel very frustrated about this fact.
I would like to ensure you that the device was always used according to the manuals so the crash cannot be my fault. What more, after it had broken, I did not try to fix it.
I am enclosing the faulty device together with the receipt. I hope it will be repaired or replaced as soon as possible.
I look forward to hearing from you.

Yours faithfully,
XYZ
;)