Customer Relations Team
Customer Care Centre
PO Box 17243
Dear Sir or Madam,
I'am writing to inquiry for some information about reclamation in Your company.
On 14 th December I bought Samsung Corby on Your web site. I was waiting for your reply to my e-mail two weeks. It is a long time. This mobile what I bought is cracked and the color is wrong. I bought white mobile and You send me yellow.
With this letter I send You this mobile back and I would like you to send me new mobile what I order. I look forward to hearing from you to my e-mail.