A: Good morning.
B: Good morning.
A: I'd like to book a ticket on the Monday flight to Chicago.
B: Do you wish window or aisle seat?
A: I'd like non-smoker window seat.
B: Do you want travel in economy or in business class?
A: In economy class, please.
B: Do you want single ticket or return ticket?
A: Single ticket, please.
B: Here you are. Your flight numer is .............
A: Thank you. What is check-in time?
B: The check-in time is 2 hours before departure time?
A: What is the departure time?
B: It's at 9 a.m.
A: Is this a direct flight to Chicago ?
B: Yes, it is.
A: What is the time of flight?
B: It lasts 5 hours.
A: What is the luggage allowance ?
B: The luggage allowance is ............&#
A: Can I take hand luggage?
B: Yes, of course.
A: Could you tell me, where is the duty-free shop ?
B: It's in arrivals and departures hall.
A: Has the plane from Warsaw landed already ?
B: Not yet. We have a small delay.
A: Thank you very much. Bye.