Dear Sir or Madam,
I am writing to report a fault with the new panasonic MP3 player that I bought from The Gadget Shop in New York on 28th April.
It sometimes stops in the middle of a track. To make it start, I have to turn the MP3 player off and then turn it on again.
I am returning the Mp3 player to you with this letter. I would be grateful if you could repair the fault. If this is not possible, could you pleas send me a new MP3 player?
I look forward to hearing from you.