I am writing to complain about the package holiday in Greece I purchased from your agency. I would like to express my disatisfaction.
The quality of service differed considerably from what you promised me in brochure. First of all I didn't spend time in a comfortable way, because in the room the towels were untidy and they give off an unpleasant smell. It wasn't hygienic conditions.
To make matters worse, the tour guide was incompetent. He couldn't answer to our questions.
Moreover, the quality of food served insect in the soap. Dinner with paraside was be low decent standards.
Worse still, program was very unravied. We didn't visit sites, but minor local facilities. It was disappointing.
I do believe I deserve a compensation for my inconveniences.
I am looking forward to your reply.