I am writing beacause about a week ago I bought a computer at your store and it doesn't work. When I want to turn it on, it doesn't. I have tried everything!I read the instructions, I even called some of my family members to help me, but they didn't help very much. I am very dissapionted because I bought this computer for my family. I would really apreciate it if someone from your shop would come to my house and try to fix the computer. This visit should be free.