Słów jest równo sto.
Dear Sir or Madam,
I must express my dissatisfaction with losing my luggage by the personnel of the airport.
Last Monday I flew with flight number 3467 from Moscow to Poland. Aeroplane was landed at 5 pm without any delay. I cant find my luggage. It was very characteristic big suitcase, because it was yellow with pink flowers. I tried to contact with the personnel three times but no one help me. I wrote to you one letter earlier so you should have my personal details. Please find it and answer me as fast as you can.